The modern veterinary clinic depends on a whole series of tools to communicate with pet
Today we’re proud to share the story of Wild Coast Vet. Wild Coast Vet opened in January 2017 and is based in Cintsa West, Eastern Cape, South Africa. Led by Drs. Roger Davies and Michaela Randall, this team of two vets and four support staff offers mobile-based and clinic-based care for both pets and large animals.
“We started from scratch in January 2017 as a mobile and fixed veterinary clinic,” describes Dr. Davies. “We are a mixed practice working in and around East London, South Africa,” described Dr. Davies. “We have an extremely varied caseload and client base. We were in need of integrated software to manage both our mobile services and fixed veterinary services. We needed availability at all times and easy access from home, the car, the field, the beach, wherever!“
“We chose Vetter because the Vetter team seemed efficient and approachable and we felt that the cloud based system would suit our needs; especially on the mobile side,” added Dr. Davies. “In fact the system has really helped our clinic work more efficiently too. Vetter has helped our business to grow. Now the sky is the limit! The customer support from day one has been great. We liked the idea of a web portal based system. No backup hassles to contend with. We are entirely satisfied. The clients are also really impressed when we can access all their patient details, histories and payment information from their home. The cloud based system really helps us when the clients phone after-hours; I can quickly check the system- from my home- and give the client accurate advice. The Vetter system also allows for really thorough analysis of client/patient data; I recommend them whole-heartedly!”